About the Job
Act as a frontline interface with customers of Vodafone UK Customers. Role involves responding to customers over the phone and resolving their inquiries. The main purpose is to facilitate and provide a Vodafone global customer service standard.
Technical Skills:
- Fluent English.
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Ability to work on shift basis (no shifts after midnight )
- Proficiency in using MS Office application.
Skills and Keywords
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Customer Support, Call Center
Company Profile
Vodafone Egypt has grown over the years to become the leading mobile operator in Egypt, not only in revenue share but also to become the number 1 mobile operator in Egypt with the largest customer base. Vodafone proudly serves more than 36.3 million customers (December 2011) offering the most advanced technology for its customers, the best working environment for its 6,500 employees and the strongest corporate responsibility initiatives for the community.Vodafone Egypt reputation and the value of its brand are built on Vodafone’s global commitment to responsible, ethical and honest behavior within the communities in which it operates. Since its inception, corporate responsibility was an integral part of Vodafone Egypt’s operation in Egypt. To further expand the impact of Vodafone’s corporate responsibility initiatives, Vodafone Egypt Foundation was established in 2003, as a corporate foundation donor, supporting NGOs and civil society organizations to implement developmental project in the areas of health and education for children, community development, the usage of mobile technology for development and access to communications.
Vodafone Egypt is proud to be one of the highest ranking among Vodafone operating companies worldwide in employees engagement and corporate volunteering, providing the most impactful corporate responsibility initiatives for its community.
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