Job Description
-Provide
a full Business/System Analysis function that enables delivering
projects/changes that improve business efficiency and productivity
Ensure that change management tasks are performed and completed to the
expected level of quality and meeting the schedule of work provided in
an efficient manner. Ensure all tasks are performed to the approved
Policy, Processes and Procedures published without exception,
highlighting any known deviations or incorrect processing to the team
supervisor. Ensure that all relationships, internal and external, are
maintained to the highest level in order that Team goals can be
achieved. Provide timely and correct updates to the Team Supervisor of
work status, ensuring that any risk of uncompleted work is escalated
when known,providing options on how any schedule deviations can be
recovered. Manage projects /changes delivery.This should cover issues
and risk management to ensure that the agreed plan is fulfilled
Job Qualification
-Good
understanding of Change Management Team activities including the core
process and procedures and how they fit in with other teams Good
understanding of the Products provided and serviced to customers in
order that your role can be performed at an experienced level Good
understanding Insurance, Banking and Investments provided and serviced
to customers in order that your role can be performed at the experienced
level Good Understanding for Change Management Process, different
techniques /best practices for business requirements gathering and
technical writing
-Other Skills Ability to provide effective communication to customers
and colleagues. Ability to identify a problem and provide valid options
in how it may be solved. Able to follow schedule of work allocated.
Ability to provide a high standard of Customer Service. Able to
pro-actively provide ideas and improvements to team processes.
Can Send Your ( Resume / CV ) on This Email : Jobs@cileg.com
